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Posted: Tuesday, February 6, 2018 10:53 AM

Job Description
Full and part time position available.
The Shift Leader supports the store management teams daily operations of a Krystal restaurant in support of the Brand Vision, Mission and Promise while role modeling Krystals Core Values. The Shift Leader works with the management team in ensuring the compliance with company standards in all areas of operations to include; product preparation and delivery, customer service, facilities maintenance and financial accountability. This role accomplishes these objectives by assisting the management team in actively selecting, training and coaching the A+ talent to achieve key results in People, Customer, Sales and Profit.

People:
xF0B7; Demonstrate the Krystal Core Values while assisting the management team in building high performing employees when training, retaining and recognizing A+ talent utilizing Krystals tools and processes.
xF0B7; Partners with the management team to execute the Performance Management process consistently to ensure employees are set up for success and held accountable.
Customer:
xF0B7; Drives customer:focused culture by serving as a role model in resolving customer issues and partnering with the management team to train employees to meet or exceed customer service standards.
xF0B7; Coaches, drive excellence, recognize and hold their shift accountable around core operational procedures through the use of the OSM and Company systems.
xF0B7; Ensures that food safety standards are met through direct observation while running their shifts.
Sales:
xF0B7; Partners with the management team to ensure that restaurant level plan and marketing initiatives are in place and being implemented.
Profit:
xF0B7; Executes cash/security, inventory, labor and food control procedures during their shift and takes appropriate actions to identify and close gaps.
The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.
Company Description
It was on October 11, 1932, when the nations first Krystal restaurant opened its doors on the corner of Seventh and Cherry Streets in downtown Chattanooga, Tennessee amid the harsh financial times of the Great Depression. Its founders, Rody Davenport Jr. and J. Glenn Sherrill, believed that despite the severe economic upheaval of the times, people would patronize a restaurant that was kept spotlessly clean, provided courteous service and offered a good meal at the lowest possible price. Proving this theory true, the restaurants first customer, French Jenkins, ordered six Krystals and a cup of coffee, all for the bargain price of 35 cents.
The restaurant became an overnight success with customers flocking to the small building to savor hot:off:the:grill Krystals and sip freshly brewed coffee from thick china mugs. Those not lucky enough to snag a seat would order sacks full of Krystals to take with them, making Krystal a pioneer in the business of good food to go.
Although its identity has always centered on the Famous Krystal, the company has remained at the forefront by being innovative, both in its menu and its operations. Beginning with the introduction of little square hamburgers and made:to:order breakfast, Krystals menu has evolved to offer customers a variety of unique items perfect any time of the day. Everything on Krystals menu fits with this brand positioning : product offerings that are served fresh, hot:off:the:grill and are distinctive in size and shape. Cheese Krystals, Krystal Sunrisers (small breakfast sandwiches), Krystal Chiks (small chicken sandwiches) and Pups (small hot dogs offered with chili and cheese) are just a few of the popular menu items that deliver on this promise.
Krystal also continues to expand its menu variety with breakthrough offerin

Source: https://www.tiptopjob.com/jobs/78013760_job.asp?source=backpage


• Location: Memphis

• Post ID: 35397297 memphis
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